Analytics & Data Science
Action-oriented insights for business leaders and operational teams
Service providers are fortunate to have some of the richest data sets of any industry. Every day, their networks and systems generate vast amounts of data: sales, customer behavior, network performance, and more. Within this data are a wealth of insights for decision-making and operational improvement. The challenge is extracting the right information and translating it into meaningful insight.
Cartesian works with business leaders and operational teams to deliver action-oriented insights that improve KPIs in Sales & Marketing, Customer Experience, Network Operations, and Finance. We also help clients to build their own analytics capability, whether that’s developing the initial strategy, selecting new technology, or implementing better data governance.
We focus on business outcomes and the best way to achieve our clients’ goals. We’re not here to push overcomplicated solutions; if there’s a simpler option that will get you to where you want to be, we’ll say so.
We’ve worked with hundreds of service providers and have learned what works in practice. We know where you’re likely to get the greatest benefit, and how best to go about it… saving you time and effort.
Project example: By applying advanced statistical techniques, we support the world’s largest PayTV providers to identify accounts that may have been hacked or widely shared so that they can make timely decisions and take action.
Working exclusively in the telecoms and digital media sector, we have a level of understanding that marks us out from our peers. This vital context enables us to ask the right questions and get to the answers faster. Many of our team have previously worked in the industry, so there’s none of the learning curve you may find elsewhere.
Project example: Combining graph theory, geospatial data, and network engineering knowledge, we plan fiber broadband rollouts for network operators and investors.
We have the technical capability to build and implement high-quality production systems. We have our own secure infrastructure and data handling procedures for client confidential data and PII.
Project example: Working with business leaders in a leading European operator, we implemented a framework to radically improve data governance throughout the firm.
Our team are skilled in data extraction, cleaning, and wrangling, and we use robust statistical methods and algorithms that produce rigorous analysis and actionable insight. We’ve worked with service provider datasets for many years – we know where to find the data, what it really means, and how to use it. Finally, we have earned a reputation for great visualization – in dashboards, maps, and slides. Clients praise our ability to communicate results to business leaders.
Project example: Using statistical analysis, market knowledge, and online dashboards, we support a Tier 1 service provider to manage and improve the performance of its channel partners
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Interested in learning how data analytics could improve your KPIs?