Total Telecom Congress 2021
An in-person event being held at the Business Design Centre in London
Click here for the conference’s website
Day 1 – October 26, 14:20 BST
Building a company culture that is future-ready
Panel moderated by Dave Davies, Vice President
- How can telcos change their business culture to enable innovation in the digital age?
- Learning from digital-first organisations
- Fostering the right skills in your workforce
Day 2 – October 27, 11:20 BST
Exploring the edge computing ecosystem
Panel moderated by Scott Appleton, Engagement Manager
- How can telcos justify MEC investments?
- Key players and partners in edge ecosystems
A Virtual Fireside Chat
Personalisation is key to enhancing CX
Online panel moderated by Scott Appleton, Engagement Manager
- Personalising customer experience through innovative uses of data
- The importance of knowing your customer
- The role of predictive analytics in your CX strategy
- Privacy considerations
