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Customer Acquisition & Retention

Customers are the lifeblood of any company. Many will not give you a second chance in an industry as competitive as this. To thrive you need to attract, acquire, and delight them. If you’re responsible for acquisition or retention, you’ll know this well and will be under constant pressure to improve KPIs – whether increasing gross adds, reducing churn, improving NPS or ARPU.

Cartesian’s ability to derive analytical, actionable insights from customer data tailored specifically to client need is just one of the ways we help firms beat rivals and stay atop the competitive landscape. Our unparalleled industry expertise and experience will keep your firm ahead of the curve and ready to take on new business challenges.

Client case studies

How we do it

In today’s market, you need a partner with a deep understanding of the complete customer lifecycle from building awareness, through to purchase and in-life support. Cartesian has the capability, experience and technology to help you to identify opportunities and threats and act upon them. If you are seeking competitive insight, optimization of the customer journey, analysis of channel performance or other metrics, Cartesian has the expertise to help you make a difference.

We've worked with

att
telefonica
optus
comcast
sky
disneyinteractive

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