Upcoming courses

Our current course schedule for early 2010 comprises:

• Core Skills in Revenue Assurance - A Foundation for Success - April 2010 - registration available for either London or Madrid (2 days, contact us to register)
• Revenue Assurance Masterclass - in-house training course for Revenue Assurance professionals - Q2 2010 - (2 days, contact us to register)
• Revenue Assurance for New Mobile Services - a Conversion Course - April or May 2010 (2 days, contact us to register)

Please contact us for courses further out this year. Other future courses currently open for registration of interest include:

• Revenue Assurance for IT - providing IT individuals and teams with a comprehensive understanding of the purpose of a modern Revenue Assurance department and how this impacts IT.
• Inter-Operator Service Activation: how service providers can link up with network operators to pass vital data to them for number portability purposes or for registering for emergency services/directory enquiries
• Telecoms Overview for Executives and Senior Non-technical Staff
• The UK Telecoms Market – A Case Study
• Data Analysis Using SQL: practical help in learning how to get data from your systems, what options you have when looking for anomalies that need remedial action or to develop statistical reports
• A series of technical course modules on key OSS/BSS systems including Provisioning, Mediation, Rating and Billing, Interconnect
• Our Process Analysis Masterclass, including how to use and interpret existing and create your own process flow diagrams.