Managed Services to Grow Your Business

Operators who are trying to build and/or run a comprehensive portfolio of assurance functions often face internal constraints that impede the achievement of their overall vision.  Restricted budgets, staffing limitations, and internal IT processes and costs can all serve to impede the introduction of new processes, tools and functions and prevent the operator getting key controls in place to provide effective assurance over the business.

Cartesian’s Managed Assurance Service offerings can help you remove these hurdles and stay focused on achieving your goals by providing a range of technical, consultancy and management services to develop, supplement or replace assurance functions.  Our expert resources and world class Ascertain^® tools will bring efficiencies, improved results and allow you to accomplish more with less.

Cartesian provides a comprehensive range of services to match your specific needs, including:

• Application provisioning and hosting
• Application support and management
• Wholesale outsourcing of an entire assurance function

Together, our Business Assurance domain expertise, program management capabilities, and our world-class Ascertain^® Business Assurance Suite, ensure that our managed services serve to drive down your costs whilst improving assurance coverage, efficiency and KPIs.

Where the IT costs or timescales involved in deploying applications internally are prohibitive, our hosting and application management services provide an alternative and cost-effective option.  Cartesian will host and, optionally, run applications on behalf of customers, with users accessing results via a web-based interface, and with flexible licensing options, upfront costs can be minimized.   

For issue analysis and investigation, our staff, drawing on 20 years of Revenue Assurance experience, and utilising our QBC^® and Revenue Healthcheck^® methodologies, will bring world-class expertise to your operational processes – whether we are refining an existing process, or building one from scratch, you can be confident our engagement will provide a first-rate service and achieve results.

Our depth of service is matched by the breadth of our domain expertise, coverage of traditional telecoms (fixed line, mobile, cable) services as well as emerging technologies such as cloud computing. Cartesian's Managed Assurance Services offerings typically extend to the following areas:

• Application Hosting
  Cartesian’s hosting service allows for rapid deployment of the applications in our data center, checks that all controls are up and running quickly, and that they are being managed by an expert team to ensure application availability meets the agreed upon SLAs.

• Application Management
  As well as hosting applications, Cartesian’s services extend to running the applications on your behalf.  This allows you to focus on analyzing what the application is telling you, leaving the daunting task of operational management to a specialized Cartesian team.

• Analysis and Investigation
  Cartesian’s analysts are fully trained in revenue assurance analysis concepts and techniques, and have a rich knowledge base that is produced from 20 years of revenue assurance engagements. Individual consultants or entire teams can be deployed to ensure that maximum benefits are returned from your investment in analyst resources.

• Service Management
• Using industry leading methodologies, people and tools, Cartesian will quickly establish (or enhance) assurance functions, and take complete ownership of your management and execution, giving you a clear visibility of financial benefits and KPIs.

Why Cartesian
For over two decades, Cartesian’s Managed Assurance Services have been successfully utilised by Tier 1 operators whose needs required different levels of support, from hosting to service management.  Cartesian’s unique combination of skills, covering revenue assurance expertise, product development and delivery, process definition and program management, gives us an unequalled capability to help our clients drive and achieve results through their services much faster and more cost-efficiently.