Revenue Assurance Group Meeting Q4 2009

24 August 2009

The Revenue Assurance Group will hold its third 2009 meeting at Cartesian’s London offices in Q4 2009.

Members of the UK operators revenue assurance community will meet to discuss and debate the issues and hot topics of revenue assurance, along with occasional guest speakers from other roles within operators, professional organisations or suppliers.

Speakers in 2009 have included a principal analyst from Informa, the Chief Executive Officer of a European triple play cable operator, and the president of EMEA for a fraud and revenue assurance tools vendor.

Recent sessions have included a themed day on the impact of the recession on telcos and revenue assurance, a study on market trends and developments over the horizon, a case study on product portfolio management in triple play operations, and a light-hearted at the serious topic of the importance of effective presentation of billing information to customers.

The proposed agenda for the Q4 2009 will shortly be distributed for comment by the committee to all members.

The Revenue Assurance Group (RAG) was set up in March 2004 to provide a forum within which UK Revenue Assurance Managers can:

• share experiences and discuss approaches to issues and hot topics of the day
• work on best practice, and in so doing help shape the direction in which revenue assurance is going as a profession

The RAG meets three times a year to hear presentations from other Members. Everyone values the opportunity for informal discussion over lunch, between sessions or after the meeting.

Membership of RAG is open to all operators which have to comply with the Ofcom Metering and Billing Direction. For more details, please visit http://www.revenueassurancegroup.net/.

This entry was posted on Monday, August 24th, 2009 at 5:37 pm and is filed under News.