How financially effective is customer contact? Do customers behave differently as a result of personalised SMS contact? And is their different behaviour more profitable for you?
1 October 2009
Building on our success delivering training in Revenue Assurance to telecoms professionals worldwide, Cartesian Academy is pleased to offer our Core Revenue Assurance Skills this November.
Our two day Core Skills course on 17 to 18 November 2009 covers all aspects of carrying out RA work, with examples and practical exercises, and is designed for RA teams and those professionals who interact with them such as finance controllers, internal audit, IT or networks management, and project or programme managers.
The course will take place in our central London offices. For an outline of the course, please visit the updated Revenue Assurance Training section on our website.
If you would like further information or if you would like to book places for members of your organisation please phone Cartesian on +44 (0)20 7643 5555 or email training@cartesian.com.
T: +44 (0)20 7643 5555
F: +44 (0)20 7643 5556
Descartes House
8 Gate Street
London WC2A 3HP
United Kingdom
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