Cartesian Unveils New Proprietary Approach to Business Assurance

Holistic Discipline Assures Optimal Business Performance

LONDON, 2 May 2011 – Cartesian, a TMNG Global company, today unveiled a holistic, end-to-end approach to business assurance. Cartesian’s approach is designed to maximise clients’ revenue, cash flow, profitability, service and customer satisfaction levels, while minimising and controlling costs.

Commenting on the new approach, Rich Nespola, Chairman and CEO of TMNG Global said:

“Increasing market complexity has fundamentally changed the nature of how companies do business today. With rapid proliferation of inter-connected services, products and aggressive competitors, it is crucial for enterprises to have a highly-focused, prioritised, and disciplined approach to assuring their business performance. Having recognised the imminent threat to companies’ revenue, cash flows, margins and overall customer satisfaction, we have significantly enhanced our proprietary toolsets and methodologies to ensure our clients are well-equipped to achieve operational excellence.”

Cartesian’s unique approach employs a 360-degree examination of business problems to identify potential risks and total impact to an enterprise. The company’s toolsets and methodologies support that effort by providing end-to-end, holistic framework of capabilities to address people, processes and systems:

• Ascertain® Business Assurance Software Suite – Award-winning international software that collects, monitors and reports business attributes within an enterprise
• QBC® (Quality Business Controls) – Award-winning multi-dimensional revenue integrity discipline used to identify service activation and revenue process problems and root causes, and enable the design and implementation of solutions
• QSA® (Quality Systems Audit) – Proven methodology for the assessment of information technology systems and processes against industry benchmarks and best practices
• eLexicon™ – Comprehensive, web-enabled requirements framework of over 5,000 requirements in 46 categories used to conduct a thorough assessment of operational efficiency

The foundation of the company’s approach to business assurance rests upon its integrated strategic, technical and organizational expertise and supported by its sophisticated portfolio of operational and financial controls; award-winning, proven methodologies and toolsets; and hands-on-approach to revenue and cost management, profitability and customer satisfaction.

Howard Watson, Cartesian’s Managing Director added:

“It is crucial for business assurance to be sponsored by the highest levels of executive management and embraced by the entire enterprise. Every new service introduction, technology change, process improvement and system development effort must be addressed in an integrated fashion across all aspects of the business. Our best-in-class business assurance program enables a company’s key performance metrics to be optimised; while ensuring the highest level of service and satisfaction for its customers.”

For more information, visit: www.tmng.com and www.cartesian.com