Revenue & Cost Management

Super-fast, highly efficient networks, the expectation of real-time, immediate transactions and service delivery, and an explosion of new technologies continue to revolutionise the way people consume data.

Communications service providers face significant challenges to stay ahead. On the one hand, you must compete against new players, but on the other, you are faced with new opportunities to generate growth and new revenue. At the same time, you still must function within the financial imperatives of cost reduction and productivity gains and an environment which also dictates the need to ensure a positive customer experience. 

All of these challenges translate to a mission-critical objective to ensure the integrity of the revenue life cycle and cost containment.  Revenue and cost management is of primary importance to you.   You need the ability to create, manage, charge and collect all sources of revenue, through any channel and by any device, regardless of the type of service or customer, or the complexity of the partner settlement involved.

Equally important is the mandate to consolidate, migrate or transform your technical and operational infrastructures to improve performance and workplace productivity and lower data center, IT network and operational costs.

As an advisor to the leading companies in the world and a recognized pre-eminent revenue and cost management thought leader in the communications, digital media and technology sectors, Cartesian and parent company TMNG Global are uniquely positioned with the right skills, expertise, toolsets and a track record of success that can help you stay ahead of the curve. We can prepare you with the right combination of advanced systems, methodologies, tool sets and subject matter expertise to ensure maximized cash flow, reduced operating costs and guaranteed revenue integrity.

Our Approach
TMNG Global and Cartesian together, produce a 100% success rate and return more than ten times our fees in increased revenue and decreased costs for our clients.  Our experienced subject matter experts working with our proprietary methodologies and tool sets provide savings quickly and effectively with minimal disruption to ongoing operations.

We approach Revenue Management from a holistic, end-to-end perspective. 

We address:

• churn minimisation
• billing systems integration
• service cost savings through the reduction of order fulfillment intervals,
• the coordination of provisioning and workflow solutions
• alignment of organizational design with business processes
• order capture process optimization
• service delivery automation and, when necessary,
• outsourcing to enable cost efficiencies and best practices solutions.

Utilizing our industry experience, we have constructed a set of more than 300 metrics and control points that bridge multiple sub-processes, which allows us to go from order-to-cash in a world-class end-to-end methodology. We also ensure that these metrics are linked and supported by all systems and reports, including identifying appropriate thresholds and alarm-activation triggers. TMNG Global also helps customers define, design, build and implement management dashboards.

The TMNG Global/Cartesian team is experienced and results-driven:

• We are recognized experts in revenue assurance with proven, measurable results
• We have delivered over 100 revenue assurance projects for over 37 Tier-1 operators around the globe
• We have a 100% track record of finding savings of 2%-3% of gross revenue
• We have achieved significant cost savings and productivity improvements for all clients who have engaged us for Revenue Assurance projects

We take an aggressive and holistic approach in solving revenue assurance switch-to-bill and order-to-cash process challenges. This approach resulted in the development of our proprietary, award-winning QBC^® - Quality Business Controls model. Unlike other models or approaches, which only address parts of the overall set of processes, the QBC® model addresses the full spectrum of areas required to optimize cash flow and deliver efficiencies.

Operating at the intersection of communications operations, IT back office systems and financial controls, our division, Cartesian,  has developed the Ascertain^® Business Assurance Suite,  a comprehensive, fully supported software product suite of revenue assurance, mediation, service activation, cost management,and data integrity software tools. These tools combine to address the revenue assurance, cost management, and data integrity needs of communications companies.

With these tools, Ascertain^® software:

• assures rating and billing accuracy
• reconciles disparate sources of reference data
• analyses and reconciles event records
• ensures the integrity of  end-to-end processing
• monitors trends and volumes
• identifies network and event processing anomalies

Ascertain^® has an extensive installed customer base concentrated in the United Kingdom and Western Europe, including Tier 1 wireless, wireline and cable operators. It is also deployed in the United States.